Lighthouse Technology Solutions Blog

A whole lot of technical training is what separates an average PC user from the IT technician servicing their malfunctioning computer. We know a lot about how technology works, and this knowledge is no guarded secret. In fact, we’re happy to share it with you.

As a business owner, you know that technology is a necessary, albeit unpredictable, investment. Your organization thrives off of it operating as expected, yet suffers when it doesn’t function properly. This is the primary reason why the idea of help desk support was first introduced. It’s an effective medium through which your employees can receive tech support when it’s needed most.

One of the most important factors that you should consider when looking for IT staff is how much you can trust them. After all, they’re dealing with your technology. You’re trusting them with incredible responsibility. Therefore, you need to be sure they are honest, hard-working individuals. How can you ensure that you aren’t getting blindsided by your IT staff?

In days of old, skilled people of all crafts joined together to improve the quality of their lives and their products. These were called guilds, and they're not unlike small businesses of today; a group of like-minded individuals who come together to make the public's lives easier. Your business is no different, and at Lighthouse Technology Solutions, we understand that.

You're on vacation with your family and your smartphone notifies you about a work email entitled "URGENT!" What do you do? Checking the message could mean hours spent putting out a fire at the office. Ignoring it will give you more time with your family, but you'll be distracted and stressed the whole time thinking about the worst-case scenario.

Outsourcing your companies IT is a great way to free up money and take advantage of time-saving remote services. Businesses have different reasons for signing up for the outsourcing service, but many clients have similar expectations of the results they want out of their managed IT service provider.

This world is dangerous; there are murderers, serial killers, and identity thieves. These dangerous criminals aside, many people ignore the digital world and find solace in thinking that they are untouchable in their online community. Little do they know, some of the most dangerous criminals in the world exist on the other end of a telephone line, sitting in front of a computer: Hackers. One of the easiest ways to shield yourself from these criminals is to keep your antivirus up to date.

We are creatures of habit. We love our routines and live in "comfort zones." Getting anybody to do anything outside of their comfort zone is always challenging. A comfort zone typically applies to social situations, but it can also apply to technology. Don't let an emotional attachment to old technology keep you from taking advantage of new money-making solutions!

The first pitch of another Major League Baseball season is being thrown this afternoon and with 2,427 more games on the docket in the regular season, it won't be the last. One of the greatest feats a player (or a team) can accomplish in baseball is by throwing a perfect game. To do so, a team's pitcher (or pitchers) must complete nine innings without allowing a baserunner.

As the top American collegiate men's and women's basketball teams are poised to take the court to decide national champions in 2014 NCAA tournament, local businesses are in a competition of their own; to turn a profit. There are three ways your business and your favorite team share a similar path to success.

For a modern business that depends on its technology, few things are worse than when a server crashes, causing an entire organization to experience downtime. The only thing worse than downtime is the repair bill that accompanies it. In desperate times like this, is your IT company taking advantage of your misfortune?