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b2ap3_thumbnail_single_conduit_callcenter_400.jpgCan you imagine how much easier it would be to manage your IT problems if you had a dedicated support team who you could always count on to receive calls and answer any questions your team has? This would technically qualify as an internal help desk, and they could potentially save you a ton of money and time in the long run. Why? Because your team wouldn’t have to waste time digging through complicated systems to find answers to their dilemmas.

5 Ways Millennials Can Reverse-Mentor Your Staff

Posted by on in Business

b2ap3_thumbnail_learn_from_millenials_400.jpgMillennials may be looked down upon in the average workplace for a number of reasons that are entirely subjective, whether it be that they’re “spoiled rotten” or “just plain rude.” But in today’s workplace based around technology, millennials have a huge advantage, and have even given long-time CIOs a run for their money when it comes to technology management.

How Gamers Can Be an Asset to Your Business

Posted by on in Business

b2ap3_thumbnail_gamification_can_help_your_business_400.jpg“Do you think this is a game?” In the past, a boss may have used this line to criticize an employee for not taking their job seriously. However, in today’s more creative work environments, many companies are using game mechanics to achieve their goals. This business strategy is called gamification, and it’s the most fun way to get work done.

b2ap3_thumbnail_window_logo_one_400.jpgJust because something is brand new doesn’t mean that there’s a market for it. Just look at Windows 8 to see what we’re talking about. It might have been a brand new operating system when it first came out, but it didn’t really take to users, who preferred the familiar feel of Windows 7. How do business owners suspect Windows 10 will affect the business world?

b2ap3_thumbnail_post_vacation_day_dream_400.jpgEverybody loves a vacation from work, but nobody enjoys the stress of catching up when returning from said vacation. It doesn’t have to be this way. By taking a few precautions, you can avoid ever again having to say, “I need a vacation from my vacation.”

b2ap3_thumbnail_happy_it_user_400.jpgIt’s the goal of every IT administrator for every part of their network to run smoothly. Achieving this level of IT perfection is a beautiful thing that makes the job of everyone in the company easier. Unfortunately, all it takes is one component to fail for this dream of IT utopia to come crashing down.

b2ap3_thumbnail_happy_employees_flexible_workplace_400.jpgOne of the biggest challenges of running a business is attracting and retaining quality workers. To accomplish this, you’re going to need more than an old-fashioned “help wanted” ad. These days, you will need to offer what quality employees are looking for--a flexible workplace environment.

b2ap3_thumbnail_facebook_at_work_400.jpgFacebook has come a long way. Originally designed as a networking tool to be exclusively used by college students, Facebook now has 1.44 billion active users, making it the world’s largest social network. Today, businesses take Facebook seriously and utilize it for their marketing initiatives. However, it’s still viewed as a time-waster by many office managers who restrict or ban employees from accessing it.

b2ap3_thumbnail_big_data_can_work_for_you_400.jpgBig data analytics might be changing the way businesses look at data, but how much can be changed without a deeper understanding of what causes these trends? Your business model has everything to gain from understanding why and how big data trends come to be. In essence, understanding how the trends behind big data work is arguably more important than the statistics of big data itself.

b2ap3_thumbnail_managed_it_services_400.jpgAs a business owner, you know that technology is a necessary, albeit unpredictable, investment. Your organization thrives off of it operating as expected, yet suffers when it doesn’t function properly. This is the primary reason why the idea of help desk support was first introduced. It’s an effective medium through which your employees can receive tech support when it’s needed most.

b2ap3_thumbnail_social_media_engagement_is_not_high_400.jpgYou’re surely aware of how valuable an asset social media is for your brand, but how much interaction are you really getting on your pages? No matter how many views, there’s always room for improvement. Well, you’ll be relieved to hear that even the large corporations don’t get too many hits on social media, despite the massive numbers in their favor.

b2ap3_thumbnail_employer_responsibility_400.jpgEvery business owner knows what’s expected of them when it comes time to onboard a new hire. When the training videos are all watched and the new employee is lined up to kick butt and take names, is that when your job as overseer ends, or is there more that you can do to get more productivity out of your staff?

b2ap3_thumbnail_archiving_mail_400.jpgWhen you send a subordinate an email, you likely expect that they will read it and comply with the message. Unfortunately, this doesn’t always happen and messages, especially in organizations where email is used as the main form of communication between departments, slip through the cracks. To remedy lost correspondence, consider setting up an email archive.

What Backsourcing Your IT Looks Like

Posted by on in Business

b2ap3_thumbnail_backsourcing_it_from_success_400.jpgIf you’re looking to save some money on IT, outsourcing your company’s IT services is a simple and effective method. This concept has grown tremendously over the past several years, and the saved expenses are one of its biggest attractions. However, businesses sometimes decide that it might be time to backsource their IT.

b2ap3_thumbnail_great_working_conditions_400.jpgWhen it comes to the workplace, people want more than they used to. It used to be all about the salary and decent working conditions, but that has significantly changed in the past decade. In order to attract the best talent and stay ahead of the competition, you want to provide optimal working conditions when possible. Thankfully, by providing your team with a few accommodations, it doesn’t have to be difficult for everyone to enjoy their workday.

b2ap3_thumbnail_email_alternatives_400.jpgSince the dawn of the Internet, email has been that thing you love to hate. Email was meant to be a dynamic tool capable of replacing the odd fax machine and postal mail. Today, some workers dread even opening their inbox due to how much time they have to invest in it. Some might even wonder if there’s a better way to go about their work day.

6 Reasons Why Working from Home Just Doesn't Work

Posted by on in Business

b2ap3_thumbnail_working_from_does_not_work_400.jpgThe majority of employees love the idea of working from home. Its benefits are well-known; saving on commuting expenses, freeing up office space, improving employee satisfaction, the list goes on. Yet, many employers are hesitant to allow their staff to work from home. Why is this?

Trust is the Key for BYOD

Posted by on in Business

b2ap3_thumbnail_byod_trust_400.jpgAs mobile technology booms, employers and employees are learning how to best take advantage of using new mobile technology in the workplace (a trend known as BYOD). To be sure, there are several advantages that come with BYOD, but there’s still hesitancy for many businesses to fully adopt mobile technology due to a lack of trust.

b2ap3_thumbnail_workplace_competition_400.jpgBlack Friday is widely regarded as the most competitive day for American retailers, and for consumers standing in line to take advantage of rock-bottom prices, the general consensus is that all of this competition is great for their wallets. In the same way, your business can benefit from a healthy dose of friendly competition.

b2ap3_thumbnail_trash_apps_to_improve_performance_400.jpgThere’s a value to having a neat and tidy office where everything is where it’s supposed to be. In addition to seeing a boost in productivity because you’re not having to fight clutter, you just feel good about working in a space that’s clean and orderly. These same principles of organization apply to your company’s network.

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